- Luxury hotel - Quality Policy

Mövenpick Hotel Istanbul Golden Horn

Quality Management System Policy

We are committed to:

• Placing our guests at the center of everything we do by identifying their needs, expectations, and demands, and ensuring the planning and delivery of services accordingly,

• Providing our employees with opportunities for training and open communication,

• Maintaining a strong presence in the market with a corporate identity,

• Complying with all relevant legislation, administrative regulations, legal responsibilities, and standards related to the Quality Management System,

• Continuously improving and developing all our processes and management system practices, and remaining open to innovation,

• Setting an example with our sensitivity to the environment and society.

We pledge to implement and enhance all our services in accordance with international standards such as ISO 9001:2015, ISO 22000:2018, and the HACCP system.

Tolga Akıncı
General Manager